Who We Are

Albany Community Hospice is committed to delivering clinical excellence with loving kindness.

Our focus is on the patient and enabling them to live as well as possible until death. This includes their physical, emotional, psychological and spiritual wellbeing as well as supporting their family or significant others.

The original Albany Community Hospice was opened in November 1989, after a study of local needs for the care of terminally ill people indicated a need to supplement the services already being provided by the Albany Regional Hospital and Silver Chain. Read more History of Hospice.

Albany Community Hospice, 30 years later, remains very much community owned and funded. It is still run by a volunteer Board of Management, employs many volunteers with a variety of gifts and talents, and receives much needed funds from a wide range of community groups and individuals.

The Hospice ensures accountability at all levels of the organisation through key structures, systems and processes for the delivery of safe, effective and high quality palliative care. ACH is committed to partnering with guests, families, carers and community to identify safety and quality issues and the solutions. View our Clinical Governance Framework.

Person-centred care

Person-centred care is one in which individuals, families and communities are able to participate in the provision of their health care that responds to their needs in a holistic way.

Person-centred care is about considering people’s desires, values, family situations, social circumstances and lifestyles; seeing the person as an individual, and working together to develop appropriate solutions. This is demonstrated through sharing decisions with patients and helping people manage their health and identify goals of care. It is about the way professionals and patients think about care and their relationship. 

Read more about Our Care Team. 

Our Mission

Albany Community Hospice is a leader in the provision of expert palliative care, education and support so all members of the community can experience death with grace in a manner and place of their choice.

Our Vision

Albany Community Hospice is a leader in the provision of expert palliative care, education and support so all members of the community can experience death with grace in a manner and place of their choice.

Our Values 

  • Compassion and caring
  • Integrity
  • Respect
  • Inclusive and judgement free
  • Teamwork and collaboration
  • Excellence
  • Innovative