Volunteer Coordinator

Albany Community Hospice is a leading provider of compassionate palliative and end-of-life care and support to individuals and their families. We are currently seeking a dedicated and organised Volunteer Coordinator to join our team. As a Volunteer Coordinator, you will play a vital role in recruiting, training, and coordinating volunteers to enhance the quality of care and services provided by our hospice.


The main responsibilities of the role are to:

  • Plan, coordinate and facilitate effective volunteer programs to support Hospice operational needs.
  • Research, develop, implement, and maintain evidence-based activities customised to meet the identified needs of the Hospice.
  • Attract, recruit and onboard volunteers, matching their interests with suitable opportunities.
  • Lead, manage and develop Hospice Volunteers to provide an effective and timely service.
  • Plan and deliver volunteer training and assess competency in alignment with Hospice and mandatory requirements.
  • Monitor, review and analyse program and service usage statistics and consumer feedback to measure effectiveness.
  • Modify and adjust volunteer programs accordingly to maintain service effectiveness.
  • Source and distribute current and relevant information and resources.

This position is permanent part-time – 12 hours per week with days/hours to be negotiated with the successful applicant. 


The key to your success will be your demonstrated experience and skills in the following:

  • Significant knowledge and experience with managing and working with volunteers.
  • Demonstrated experience researching, creating, and coordinating evidence-based programs.
  • Demonstrated knowledge of relevant legislation, regulations, and national standards.
  • Demonstrated knowledge of safe work and quality practices and a commitment to apply them.
  • Advanced interpersonal skills, enabling harmonious and positive relationships with colleagues, patients, and family members/carers.


Our aim is to create a workplace where people are respected and encouraged to fulfil their potential. We encourage a workforce that is innovative, eager to acquire knowledge and enhance skills; we embrace all employee differences and foster a culture that supports diversity and inclusion.

We value our people and in return, you will be rewarded with a competitive remuneration package and as a not-for-profit this includes salary packaging of up to $15,899 (increases your take home pay!) and the opportunity to be part of a long-standing organisation.

We also offer excellent training and development opportunities and generous staff benefits including flexible working conditions, social activities and a health and wellbeing program.


Click the here for a copy of the Position Description – https://albanyhospice.org.au/wp-content/uploads/2023/05/Volunteer-Coordinator-ACH-PD003-v4.0-Final.pdf


We’d love to hear from reliable, positive, high energy, passionate people to join our team at Hospice!

To apply for the position of Volunteer Coordinator, applications must include:

  • a cover letter (no more than 2 pages) which should specifically address your skills and experience outlined in the “About You” section above;
  • a current resume including details of two recent professional referees; and
  • An online completed job application form https://forms.office.com/r/3mVJ7WQtep

Cover letter and CV are to be emailed to admin@albanyhospice.org.au

For more information about the role please contact Sarah-Louise Collins, Support Services Manager at admin@albanyhospice.org.au or call 9892 2456.

Closing Date: Applications close on Friday 9 June at 5pm.

All appointments are made subject to a satisfactory Criminal History Record Check. Successful applicants are required to provide evidence of a COVID-19 Vaccination including booster (third dose) prior to commencement.