Support Coordinator


The Support Coordinator role is a dedicated advocate for patients, families, and carers, working closely with the treating team to deliver personalised, compassionate support. They prioritise the patient’s well-being, ensuring a person-centred approach that enhances the overall care experience.

The main responsibilities of the role include:

  • Building therapeutic rapport with patients, family/carer to support patient-centred decision making about realistic goals of care in the face of declining health and impending death.
  • Planning, coordinating, and facilitating person-centred grief support of pre-bereaved and bereaved identifying those at risk of complex grief.
  • Assisting with accommodation or placement such as residential aged care, respite care and supported accommodation.
  • Research, development, implementation, and maintaining evidence-based activities, customised to meet patient, family, and carer specific needs.

This position is permanent part-time – 24 hours per week with days/hours to be negotiated with the successful applicant. 


The key to your success will be your demonstrated experience and skills in the following:

  • Significant working knowledge and experience in palliative care, social work or crisis and/or trauma support roles
  • Significant knowledge of psychological, emotional, and social concerns associated with grief and bereavement
  • Experience in advocacy and community engagement
  • Demonstrated experience researching, creating, and coordinating evidence-based programs
  • Demonstrated knowledge of relevant legislation, regulations, and national standards
  • Demonstrated experience working with clinical multi-disciplined and volunteer teams; and
  • Demonstrated knowledge of safe work and quality practices and a commitment to apply them.


Our aim is to create a workplace where people are respected and encouraged to fulfil their potential. We encourage a workforce that is innovative, eager to acquire knowledge and enhance skills; we embrace all employee differences and foster a culture that supports diversity and inclusion.

We value our people and in return, you will be rewarded with a competitive remuneration package and as a not-for-profit this includes salary packaging of up to $15,899 (increases your take home pay!) and the opportunity to be part of a long-standing organisation.

We also offer excellent training and development opportunities and generous staff benefits including flexible working conditions, social activities and a health and wellbeing program.


Click the here for a copy of the Position Description –


We’d love to hear from reliable, positive, high energy, passionate people to join our team at Hospice.

To apply for the position of Support Coordinator, applications must include:

  • a cover letter (no more than 2 pages) which should specifically address your skills and experience outlined in the “About You” section above;
  • a current resume including details of two recent professional referees; and
  • An online completed job application form

Cover letter and CV are to be emailed to

For more information about the role please contact Fiona Jane, Clinical Hospice Manager at or call 9892 2456.

Closing Date: Applications close on Friday 9 June at 5pm.

All appointments are made subject to a satisfactory Criminal History Record Check. Successful applicants are required to provide evidence of a COVID-19 Vaccination including booster (third dose) prior to commencement.